Our Services


Building Maintenance Services

Pareto want to deliver a great place to work, every day, no matter what challenges are placed in our way.  Building temperature that works, breakdowns that are quickly rectified, clear financial planning of re-active and planned asset management.  All of these attributes sound simple but are so often poorly delivered.  Placing your people first means that you will achieve a work environment that is productive, safe and cost effective. Whether you are looking for a dedicated site team, multiple site delivery, a single on site engineer, or a mobile support service, Pareto FM will provide a bespoke delivery service in line with your requirements. 


We ensure all your statutory obligations are fulfilled, paperwork is in place and auditable, and that the on site team have a resilient support infrastructure.


A typical maintenance and engineering service will include:


  • 24*7 helpdesk support

  • Water Management

  • Planned preventative maintenance for your assets

  • Trained back-up support engineers

  • Emergency light testing.

  • Air Conditioning and Heating

  • Kitchen equipment maintenance



  • Drainage maintenance

  • Re-active call out

  • Management of AC installation

  • Lifts

  • Condition Surveys

  • Lifecycle asset management

  • Effective purchasing process

Why Pareto?

  • We have been successful in acquiring and maintaining such high quality clients by focusing on the following attributes:


  • Providing unrivalled management support and engagement to our teams. Including developing innovative process to ensure they can deliver. 

    • Our model is to work with the team and client to understand what great services means to them onsite and develop our processes around those needs.


  • Understanding the importance of the ‘attentiveness’ and ‘ownership’ in account management.

    • We employ expert Account Managers to manage our client accounts and ensure that both formal reporting and informal meetings regularly occur ensuring great service is maintained at all times.

    • Our managers will become an extension of our clients team and Pareto become relied upon.

    • Delivering a ‘no surprises’ approach to services via the closeness of the team.


  • Providing innovation through staff management and engagement

    • Our staff are the building blocks of our business and we work closely to ensure the TUPE and on boarding process are personalised to ensure that this process is as smooth as possible.

    • We have built our processes and systems around our teams to deliver exceptional service. We partner with our staff and customers and build a solution around the most effective solution.


  • Technical Robustness

    • Whilst we are a smaller organisation, our breadth of experience exceeds that of some larger organisations

    • We will work very closely in identifying key risk areas in the M&E portfolio and work with clients to mitigate these risks appropriately.


  • Providing clear, real time information, tailored to our clients needs, through a cloud based web portal.

    • All statutory PPM can be shown and evidenced against SFG-20.

    • All re-active works can be demonstrated and analysed