In my career of some 20+ years, I have worked with several different companies, across a variety of industries. I’ve experienced both ends of the spectrum (and what lies between), in terms of good and bad business practice, management, company culture and ethos. Some companies are extremely vocal when it comes to matters such as staff development or social value. However, the reality is usually a million miles away from the “mission statement”. I’ve seen it too many times – all lip service and very little substance. Other companies may be full of good intentions but simply find it difficult to convert ideas into action. There is an underlying inertia – initiatives will be suggested and discu

Jack Flanagan is contract compliance manager for Pareto FM on the company’s ZSL account. His story in FM starts with the end of his professional rugby career following injury. This jolt from his expected career trajectory was a terrible blow, but Flanagan soon found new work in the retail unit at Whipsnade Zoo. This occurred at the time Pareto FM was mobilising its contract with Whipsnade as part of its ZSL contract. It proved to be a life-changing connection. Flanagan came to the attention of Alex Mills, associate director of Pareto FM, in the main because of his inquisitive nature and obvious natural enthusiasm. He volunteered to help the Pareto maintenance team prepare for a visit by the

Pareto FM are absolutely thrilled to announce that Jack Flanagan has been crowned the IWFM Newcomer of the Year 2020. The IWFM Impact Awards is the workplace and facilities management industry’s most prestigious event; it celebrates and showcases outstanding best practice and ingenuity from an influential profession which touches many areas of life, including some of the greatest challenges facing economies and communities across the globe. Jack Flanagan has had an incredible growth journey with Pareto across the last three years which has seen him revolutionise the helpdesk, compliance and operational delivery for his base contract. Growing from Helpdesk Administrator to Helpdesk & Complian

Pareto launch FM industry’s first free virtual run to tackle mental health fatigue during lockdown Pareto have launched the FM sector’s first free virtual 10km running event. The purpose of this initiative is to encourage people to stay physically active during lockdown by achieving the goal of running 10km. All with the aim of supporting the mental and physical health of those in facilities management. Participants will be invited to complete a single 10km run anytime between 19th October 2020 and 8th November 2020. They will then submit their completion evidence to a central email address and will receive a free medal for their achievement in the post. There are 100 spaces available for th

Success is sweet as Pareto win hard services deal with King.com King, leading interactive entertainment company for the mobile world, has appointed Pareto FM to provide hard services at its UK headquarters in 178 Wardour St, London. The ultra-modern home of King’s games, including Candy Crush Friends and Farm Hero’s Saga includes a cinema, living wall, gym, art gallery and an architectural wooden spiral staircase spanning four floors. The contract will see Pareto FM deliver all associated mechanical, electrical and fabric related planned and reactive maintenance. Surinder Singh, Workspace Manager at King commented: “We are immensely proud of the Kingdom we have built in our London premises a