Pareto is making a change to its leadership team. Will Metcalfe has stepped up into the role of CEO from his role as COO. He brings extensive senior experience in facilities management and engineering and will be leading the business through its next phase of growth. Our vision is clear: to be the UK's leading workplace engineering partner, built on a culture of high performance and values-led delivery, powered by people who genuinely care and technology that is ahead of the curve. Will...

Will Metcalfe - Chief Operating Officer Most people only notice facilities management when something goes wrong. The reality is, great FM shapes how people experience a building every single day, often without them even realising it. Today is World FM Day, and this year’s theme, ‘Cultivating belonging through built environments’, feels particularly timely. Facilities management has always been about people. The environments we look after influence how people work, collaborate, recover and...

This month, Pareto features in Premises & Facilities Management , discussing how smarter use of data is shaping the way facilities are...