What sets us apart

We are redefining technical facilities management through enhanced self-delivery, data-driven maintenance and a unique culture built on care and performance.

Our people are the source of difference we create for our customers, balancing technical expertise and passion to push the boundaries of what’s possible in technical services. We support our people to deliver exceptional work through training and support, so we can set new standards for quality, performance and customer satisfaction.

We believe great facilities management starts with ownership. We give customers direct access to our skilled engineers who care about the outcome not just the task. Through data-led maintenance and advanced analytics, we anticipate issues before they arise, improving reliability and performance. 

We understand that every customer is different. We approach service in a flexible and bespoke way to ensure we fit their unique requirements, culture and processes. 

Our vision is to be the most customer-centric business in the industry. Our Net Promoter Score (NPS) is among the highest, but we’re aiming higher.