Integrated FM, delivered with Intent
Integrated FM
Total FM and Integrated FM are often used interchangeably, but the distinction matters.
Total FM brings multiple services under a single provider
Integrated FM connects those services so people, systems, and decisions genuinely work together.
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At Pareto, Integrated FM is not a label. It's' a delivery model shaped around capability, insight and trust.
A model built around the client
We dont impose fixed structures or standardised models. Instead, we design delivery around the client's estate, risk profile and operational priorities.
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This includes:
Self delivery where control and consistency are critical
Trusted partners where specialist capability adds value
Shared systems and insight to support joined-up decisions
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The result is a model that evolves as client needs change, without loss of clarity or accountability.
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Partnership as a strength
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Partnership is central to how we operate, but always with intent.
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We work with carefully selected partners to align to our standards and complement our in-house capability. Accountability remains clear, outcomes remain joined up, and clients benefit from the right mis of expertise, not unnecessary complexity​​​​​
Partnerships
Pareto’s teams are known for staying close to the detail. Through clear communication, structured processes and a disciplined approach to service delivery, we provide clients with confidence and control across their estates. Our maintenance services are designed to anticipate issues where possible, reduce repeat failures and support better-informed decision-making
At Pareto, we focus on building long-term client relationships. Trust is earned through consistency, transparency and delivery over time. By combining technical capability with a flexible, partnership-led approach, we support our clients not just in maintaining their buildings today, but in keeping them ready for the demands of tomorrow.
Why this puts us ahead of the curve