A team of experts, with a wealth of experience in delivering agile solutions to support our customers.


Chief Executive Officer
Will Metcalfe
Will has extensive senior-level experience leading large-scale engineering and workplace operations across the UK. Having shaped how Pareto FM delivers at scale as COO, he now leads the business as CEO, setting the strategic vision, driving sustainable growth and ensuring Pareto FM continues to challenge industry norms while delivering exceptional outcomes for clients and colleagues.

Chief Commercial Officer
Kelly Holt
Kelly has over 15 years’ experience shaping growth and sector strategy across complex FM and service environments. As CCO, she leads Pareto FM’s commercial direction, developing propositions that stay ahead of client expectations and support long-term growth
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Colin Kimber
Culture & Engagement Director

Terry Robinson
Executive Director

Chris Barnes
Business Unit Director