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Pareto was founded to create a revolution in the workplace sector. Founded to be different, to help shape a new age of work.

From the start our DNA was different. We had the instincts, insights and values needed to understand and contribute to this rapidly evolving world of work. We brought these new perspectives because we ourselves have the diversity of talent and culture that will increasingly define the new workplace.

We were delighted to be labelled the disrupter in FM by the business analysts.

And now, just a few years later, with the demand for our different approach proven with great clients, we've won the investment needed to start on a new phase of growth underpinned by a whole new look and feel. There is an exciting time ahead for us, offering new opportunities for all colleagues who want to develop their careers. But it is also a time to remind ourselves of some truly foundational things about Pareto, things we hold dear.

That's what this document is for, to help us all be clear on what we promise to our clients and their employees and visitors. And to put into words the values that guide and inspire us as people and enable us to deliver what we promise.

If we always deliver our promises and uphold these values, we will always be a trusted partner of our clients. I'd like to thank everyone for all their superhuman efforts to date which have made Pareto one of the most successful FM companies in the UK. We hope this new statement of our values and updated market proposition will provide continued guidance and growth opportunities for us all. I'll forever be grateful for your support.

OUR PARETO
PEOPLE

Certifications
Accreditations
& Associations

Corporate Members of The British Institute of Cleaning Science

Women in Rail
The Rail Industry Association ED&I charter

Ecovadis

Gold Medal
Sustainability Rating

Disability Confident Scheme upports employers to make the most of the talents disabled people can bring to the workplace

An ISO14001 certified organisation has an audited environmental management system. It also ensures environmental impact is being measured and improved.

An ISO 9001 certified organisation has an audited Quality Management System covering all areas of the business, including: Facilities, People, Training, Services, Equipment.

Pareto FM are an accredited Living Wage Service provider. The Living Wage Foundation recognises and celebrates the leadership shown by Living Wage Employers across the UK.

The National Inspection Council for Electrical Installation Contracting regulates the training and work of electrical enterprises in the UK.

LGBT+ in FM

Committee Members

Endometriosis Friendly Employer

Actively supporting staff and employees affected by the menopause

The Defence Employer Recognition Scheme ( ERS) encourages employers to support defence and inspire others to do the same.

Safecontractor is the leading third party accreditation scheme which recognises the very highest standards in health and safety management amongst UK contractors.

The OFTEC accreditation relates to the maintenance of oil, solid fuel, and renewable heating equipment and Part P electrical work in commercial premises.

Our board members hold the IWFM certified grade (CIWFM). This is the highest direct entry route to membership, recognising significant professional experience and qualifications in FM.

Gas Safe is the official list of gas businesses who are registered to work safely and legally on boilers, cookers, fires and all other gas appliances. By law all gas engineers must be on the Gas Safe Register.

Neurodiversity

Business

(NiB)

Employers Domestic Abuse Covenant Member

Pregnancy Loss Pledge ensures we are committed to supporting

staff through the distress of miscarriage.

Gold SafeContractor Sustainability Award. ESG compliance in Anti-Bribery and Corruption, Data Protection, Environmental, Equality and Diversity, Financial Information, Modern Slavery and Quality.

The SFG20 library of maintenance specifications for engineering services is the industry standard for planned maintenance and an essential tool in tendering, service level re-modelling & auditing.

The Chartered Institution of Building Services Engineers provides a global network of professional support and expertise in field of engineering services. Pareto FM board are Affiliate members.

An ISO45001 certified organisation has an audited Health & Safety management system. It provides a framework for organisations to instigate proper & effective management of H&S in the workplace.

The F Gas accreditation gives Pareto the ability to work on commercial air-conditioning systems in compliance with the Fluorinated Greenhouse Gases Regulations 2009.