Latest news

Pareto appoints Kira Hafner as Commercial Director, bringing 15 years of experience across corporate real estate, workplace strategy and flexible workspace. Pareto has appointed Kira Hafner as Commercial Director, strengthening its senior leadership team as the facilities management business continues to develop its commercial approach and pursue new growth opportunities. Kira brings 15 years of experience across corporate real estate, workplace strategy and flexible workspa

Sowga has been appointed by BNP Paribas Real Estate UK to deliver hard services across a 52-site portfolio throughout the Southeast, further strengthening its reputation as a trusted engineering and technical services partner. The contract sees Sowga providing planned preventative maintenance (PPM), technical compliance and engineering services across the portfolio, supporting safe, reliable and efficient building performance. Mobilisation commenced on 1 January 2026 and was

Pareto has received three finalist nominations at the European Diversity Awards 2026: Colin Kimber – Changemaker 2026 Tomorrow Meets Today – Community Project 2026 Andrew Hulbert FIWFM – Inspirational Role Model 2026 The European Diversity Awards recognise individuals and organisations working to advance diversity, equity and inclusion across Europe. For Pareto, being represented across three different categories is particularly significant because each nomination tells a dif

Pareto has appointed Steph Kendall as Chief Operating Officer, adding more than 20 years of operational leadership experience to its senior team. Steph joins Pareto from a Regional Chief Operating Officer role within a complex, multi-entity business, following a career that has taken her from Facilities Manager through to executive leadership across the public and private sectors. Along the way, she's led major public sector contracts and held senior operational roles suppo

Pareto welcomes Enda Nally as Group Head of Projects, strengthening the business's Projects capability as it continues to grow across the UK. With more than 35 years' experience in the projects industry, Enda joins Pareto having worked with a number of leading FM providers. His appointment reflects the business's continued investment in experienced leadership and its commitment to delivering high-quality project solutions for customers. Working across the business, Enda w

Pareto is making a change to its leadership team. Will Metcalfe has stepped up into the role of CEO from his role as COO. He brings extensive senior experience in facilities management and engineering and will be leading the business through its next phase of growth. Our vision is clear: to be the UK's leading workplace engineering partner, built on a culture of high performance and values-led delivery, powered by people who genuinely care and technology that is ahead of th

Will Metcalfe - Chief Operating Officer Most people only notice facilities management when something goes wrong. The reality is, great FM shapes how people experience a building every single day, often without them even realising it. Today is World FM Day, and this year’s theme, ‘Cultivating belonging through built environments’, feels particularly timely. Facilities management has always been about people. The environments we look after influence how people work, collaborate

The Carbon Impact of Better Relationships In the first episode of the series, Andrew Hulbert explored why trust and long-term thinking are fundamental to high-performing workplace partnerships. In Episode 2, he moves from principle to practice, sharing a real example of what that foundation makes possible when it is already firmly in place This is a practical example of what happens when that foundation is already in place. Across the estates I’ve been involved with over the

Leadership today is being tested in new ways. Rising expectations, operational pressure and constant change mean leaders are being asked to do more than ever while still supporting the people around them. Our new whitepaper, The Resilience Advantage: Leading Teams Through Challenge and Change, explores what resilient leadership looks like in practice. Developed from an executive roundtable, hosted by Colin Kimber Culture and Engagement Director, Pareto in partnership with...

Insights from the Pareto, HSBC and IWFM London Region Event 26th February 2026 On 26th February Pareto and IWFM London Region jointly hosted a discussion examining the economic pressures shaping the facilities management sector. The session brought together perspectives from across industry, finance and the professional body community, with contributions from Andrew Hulbert (Pareto Vice Chair), Emma Wilks and Rob Brand (HSBC), and Joe Harrison (IWFM London Region). The discus

Facilities management has traditionally been seen as a technical, male-dominated industry. But as the sector evolves, leadership is increasingly defined not by background or title, but by judgement, capability and the ability to bring people, buildings and performance together. Across Pareto and Sowga, Charlotte Rhodes, Rachael Neville, Chloe Walker and Olena Turbina represent this shift in practice. Chloe Walker Olena Turbina Charlotte Rhodes Ra

Contracts Vs Conversations Our new monthly LinkedIn series, written by Pareto Founder & Vice Chair Andrew Hulbert , brings together 15 years of experience to explore what sustained, high-performing FM partnerships are built on Building Client Relationships That Last. Andrew Hulbert. Vice Chair, Pareto FM In FM, relationships don’t last because everything goes smoothly. They last because both sides find a way to work through the things that don’t. Contracts give structure, but